From delinquent to recovered: Smarter utility collections with ConveyIQ
Utility collections have entered a new era. Rising energy costs, expiring assistance programs, and expanding regulatory oversight have fundamentally changed…
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Message Broadcast rebrands as Convey, marking a
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Message Broadcast rebrands as Convey, marking a
Read MoreConvey’s new website, goconvey.com, advances utility customer engagement
Convey has unveiled its new website, goconvey.com, marking the next chapter in its mission to transform customer engagement in highly regulated industries. The launch builds on the company’s rebrand earlier this year and reinforces its vision of equipping utilities with tools that simplify complexity, strengthen community connections, and humanize customer interactions.
CEO Maulik Datanwala calls the new site “where our mission comes to life,” bringing forward Convey’s focus on intelligent workflows that help utilities meet rising customer expectations with clarity and responsiveness. Head of Marketing Ashley Gordon adds that the site demonstrates how Convey combines modern technology with a human approach, enabling utilities to solve everyday challenges while delivering measurable impact.
With a modern design, streamlined navigation, and a robust resource hub, goconvey.com provides an accessible space to explore Convey’s solutions, customer success stories, and thought leadership. From compliance transformation to intelligent customer journeys, the site reflects Convey’s commitment to helping essential service providers reimagine engagement in the moments that matter most.
This milestone strengthens Convey’s role as a trusted partner for utilities seeking to modernize operations, deliver more meaningful customer relationships, and build lasting trust with the communities they serve.
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