Introducing ConveyIQ: A more intelligent way to power communicationUtilities and regulated industries are operating in
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Message Broadcast is Now ConveyMessage Broadcast rebrands as Convey, marking a
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Convey acquires Selectron, expanding its engagement operating system with citizen engagement, field operations, and paymentsConvey is excited to announce the acquisition
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Extreme cold puts additional pressure on electric grids. As temperatures drop, heating demand increases, equipment faces more challenging operating conditions,…
Every building inspection starts with a request. When that request depends on manual entry and staff follow-up, small delays add…
Artificial intelligence is creating new opportunities for utilities and essential service providers. From improving customer experiences and streamlining operations to…
Convey has been named to the Denver Business Journal’s 2026 Fast 50, recognizing the fastest-growing private companies in the Denver…
This November, energy affordability is more than a household concern. It is a defining issue in state and local elections,…
Self-service only works when customers can use it. For residents who don’t speak English as a first language, an English-only…
Siloed systems and disconnected customer communications make it harder for utilities to deliver timely, personalized service. A modern communication intelligence…
Paying an energy bill is one of the most common interactions customers have with their utility. Whether a customer is…
Energy bills are one of the most important touchpoints between utilities and their customers. Yet understanding why a bill changed,…
Government agencies are responsible for collecting payments efficiently, securely and in ways that meet the expectations of the people they…
Budget season forces utilities to make difficult decisions. Which investments are essential? Which can wait? And, perhaps most importantly, which…
For a busy building department, inspection scheduling is a balancing act. Hundreds of inspections need to be assigned, inspectors need…
For utilities, payment management can create work on both sides of the customer relationship. Customers want convenient ways to pay,…
Wildfires are becoming an increasingly significant threat for utility providers. For utilities operating in wildfire-prone regions, preparedness now extends far…
When a major storm is approaching, communication can be just as important as the response itself. Customers want to know…
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