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The challenge that DTE faced DTE Energy serves 2.3 million electric customers across Michigan, many of whom were increasingly impacted…
CLIENT: Hawaiian Electric USE CASE: Outage management THE CHALLENGE Hawaiian Electric, serving 95% of Hawaii’s 1.4 million residents, sought to…
CLIENT: Leading utility company USE CASE: Outage management THE CHALLENGE In late 2022, a large utility in the Southern US…
CLIENT: Leading utility company USE CASE: Field operations THE CHALLENGE During a busy outage season, a leading utility found themselves…
CLIENT: Leading utility provider USE CASE: Customer engagement, utilizing Conversations THE CHALLENGE A leading utility provider in North America’s High…
CLIENT: Con Edison of New York USE CASE: Outage management, utilizing EONS Before 2024, Con Edison’s outage communications were slow,…
CLIENT: Mansfield Electric USE CASE: Outage management, utilizing REACH THE CHALLENGE Mansfield Municipal Electric Department (MMED) serves 10,000 customers in…
CLIENT: California utilities USE CASE: Outage management, utilizing EONS THE CHALLENGE Before 2024, Con Edison’s outage communications were slow, inconsistent,…
CLIENT: Leading utility company USE CASE: Outage management, utilizing EONS THE CHALLENGE Our client, a Fortune 500 energy company in…
CLIENT: Leading utility company USE CASE: Billing & payment, utilizing EONS THE CHALLENGE In the early weeks of the COVID-19…
CLIENT: Leading utility provider USE CASE: Outage management, utilizing REACH Preference Center THE CHALLENGE The primary electric utility in Southeastern…
CLIENT: Leading utility provider USE CASE: Outage management, utilizing EONS THE CHALLENGE In 2018, when Hurricane Florence hit the Carolinas,…
CLIENT: Leading California Utility USE CASE: Outage management, utilizing EONS THE CHALLENGE A leading utility in California serves over 15…
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