Partner with Convey to combine AI, agentic workflows, and omnichannel communication into solutions that meet every customer challenge.
Customers expect more than notifications. They expect answers, options, and meaningful interaction. But creating that level of engagement across millions of people, multiple channels, and strict compliance environments requires deep expertise.
From outage predictions to customer care, engagement is only as strong as the delivery. Convey makes every message actionable through SMS, voice, email, and dynamic digital channels. Our partners extend their platforms with communication that drives trust and resolution.
Convey enables you to extend your platform with proven customer engagement tools. By embedding multi-channel notifications and automation, you help your customers reduce costs and improve service. Together, we deliver outcomes that strengthen your customer relationships and market differentiation.
Reduce inbound call center volume by proactively automating information gathering and exposing self-resolution paths over your customers’ preferred channels.
Capture customer preference during conversational and multi-channel interactions to enrich the customer data profile and tailor communications based on audience characteristics and traits.
Quickly and easily ingest structured and unstructured data from existing data sources to deliver contextual communications for an unlimited number of data segments.
Compose and send multichannel communications over your customers’ preferred channels at a moment’s notice.
Amplify your communications as you migrate customers to their preferred and more cost-effective channels.
Optimize customer journeys with “next best action” decision logic to influence behavior and drive predictable outcomes.
Integration-first partnerships that drive flexibility, revenue, and differentiation, allowing you to bring more value to your customers.
API-first architecture makes it easy to embed powerful workflows into partner software.
Support for both self-service access and high touch go-to-market relationships.
Partners gain credibility delivering proven solutions in mission critical environments, bolstered by built-in compliance and analytics.
When you partner with Convey, your company gains access to co-branded materials, joint marketing opportunities, and co-hosted events designed to increase visibility and brand recognition.
To align our support and investment with how partners create value, we group them into three categories: ISVs, System Integrators, and Referral Agents. This structure ensures tailored enablement, incentives, and expectations based on each partner’s unique role in driving revenue growth and platform adoption.
Embed Convey’s capabilities directly into proprietary software through full API integration, enabling intelligent workflows and measurable automation within existing platforms for a licensing or embedding fee.
Integrate Convey into third-party platforms by embedding widgets or adjacent UIs within tools like Salesforce, ServiceNow, and SAP, enabling seamless messaging automation within existing workflows.
Introduce opportunities without technical or sales development. – Share warm leads with known contacts – Participate in deal registration and referral compensation – No expectation of enablement or implementation support
To help our partners move faster and maintain consistent messaging, we provide access to a comprehensive co-marketing toolkit, which includes:
Ready-to-use datasheets for integrations and solutions
Designed for regulated and high-trust industries
Press release templates, email copy, and social media assets
Value proposition language and approved logo packs
Convey empowers partners to extend their platforms into customer engagement. By integrating multi-channel communication, you help utilities, banks, and telecoms reduce friction, lower costs, and improve responsiveness. Together, we enable your customers to deliver smarter, more trusted experiences.
Convey helps partners bring modern communications into mission-critical environments. Our orchestration platform supports public safety, transportation, and education agencies with timely, reliable, multi-channel outreach. This allows your customers to strengthen community trust and operational resilience.
We have four values that shape how we approach our team and our partners: Impact-driven, forward-thinking, hands-on, team-first.
We focus on creating meaningful outcomes, anticipate what’s next, and collaborate closely to turn ideas into action. Above all, we put the team first, building trust and shared success because the best results happen together.
Book direct time with a Convey partner specialist to move forward in the enrollment process.
Convey and Intrado are helping cities like Columbus, Ohio modernize emergency communications with Video-to-911 and real-time Text-to-911 Translation. These innovations remove language and accessibility barriers, empowering dispatchers to respond faster, improve accuracy, and build community trust when every second counts.
Convey has partnered with Hawaiian Electric to modernize emergency communications and deliver reliable, high-scale outreach across the islands. Together, the…
Expansion transforms customer communications, especially during times of extreme weather Convey has expanded its partnership with CenterPoint Energy, a leading…
CLIENT: Con Edison of New York USE CASE: Outage management, utilizing EONS Before 2024, Con Edison’s outage communications were slow,…
Talk to us about how our intelligent workflows can modernize your customer experience operations and enhance your customer experience.
