Hawaiian Electric, serving 95% of Hawaii’s 1.4 million residents, sought to modernize its emergency communication system and utility customer communication capabilities.
With increasing extreme weather events and rising customer expectations for real-time emergency alerts, the utility needed to:
During Tropical Storm Hone, this partnership kept customers reliably informed across multiple channels.
Open the full case study in a new browser tab to see Hawaiian Electric’s transformation.
Read other insights and news from the Convey team.
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