Aerialink delivers messaging solutions that optimize how insurers connect with policyholders, transforming compliance into trust.
Aerialink combines intelligent workflows with human-centered messaging to help insurers modernize operations in regulated environments. The platform transforms routine claims into trust-building experiences, delivering measurable business impact across millions of interactions.
Every claim represents a critical moment in your customer relationship. Aerialink’s purpose-built solutions transform these touchpoints into meaningful connections. Through intelligent automation and two-way messaging, Convey delivers responsive experiences while streamlining operations.
Aerialink manages communication across the entire claims lifecycle. From instant photo submission to automated status updates, every interaction builds trust. The platform transforms regulatory requirements into streamlined experiences that increase customer satisfaction.
Purpose-built for insurance, Aerialink delivers measurable results: 80% faster claim processing, 95% message open rates, and reduced operational costs. The intelligent platform integrates with existing systems, helping insurers modernize operations and set new engagement standards.
Transform complex claims into seamless journeys. Purpose-built workflows enable instant claim initiation via text, automated photo submission through MMS, and real-time updates. Drive measurable improvements while building trust through transparent communication.
Streamline complex claims into intelligent journeys. Purpose-built workflows enable instant claim initiation via text, automated photo submission through MMS, and real-time updates. Drive measurable improvements while building trust through transparent communication.
Purpose-built messaging enables instant claim initiation via text, photo submission through MMS, and real-time adjuster coordination. Intelligent workflows deliver immediate updates on repair scheduling, payment processing, and restoration timelines directly to customers’ mobile devices.
Purpose-built integration works within your existing systems. Connect with CRM platforms, claims management software, and billing applications without extensive IT overhauls. Experience streamlined workflows that enhance efficiency.
Intelligent workflows enable teams to focus on complex cases while automation handles routine inquiries. Purpose-built tools provide agents with real-time context, automated suggestions, and seamless transitions for productivity.
Convert mandatory communications into meaningful interactions. Our purpose-built solutions ensure regulatory compliance while delivering personalized experiences. Intelligent workflows automate documentation and enable trust-building.
Intelligent reporting delivers actionable insights into customer behavior, communication effectiveness, and operational performance. Purpose-built dashboards provide visibility into resolution times and satisfaction scores.
Purpose-built messaging enables policyholders to start claims instantly via text, eliminating phone calls and complex forms. Customers text claim details and receive immediate confirmation.
A leading North American utility struggled with low customer program enrollment, achieving only 1.6% conversion through traditional outreach channels. Teams faced challenges meeting signup quotas while eligible customers remained unaware of available energy efficiency benefits and retrofit services.
Purpose-built messaging workflows delivered immediate breakthrough results. Proactive text messaging increased conversion rates from 1.6% to 9%, representing over 5x improvement. Streamlined qualification processes reduced customer effort while accelerated quota achievement helped the utility reach program goals faster than ever before.
Aerialink delivers messaging solutions that optimize how insurers connect with policyholders, transforming compliance into trust.
Text messages have an open rate of nearly 95% within three minutes of receipt.
Purpose-built platforms drive measurable business growth through enhanced connectivity.
Streamlined communication through SMS and MMS accelerates claim resolution and trust.
Intelligent workflows enable integration between insurers and agent networks.
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