Emergency communications that humanize connections when voice isn’t an option and every second counts.
TextBlue transforms emergency communications with intelligent workflows that ensures community members can reach help when voice isn’t an option. Deliver inclusive emergency access through text-to-911, multimedia dispatch, and real-time translation capabilities.
TextBlue bridges critical communication gaps with industry-leading omnichannel dispatch technology. Purpose-built for regulated environments, our platform ensures hearing-impaired users, non-native speakers, and vulnerable populations can access emergency services when traditional voice calls fail.
Transform emergency response with intelligent workflows that reduce average response time from 5 minutes to 30 seconds. Handle more conversations per agent while cutting training costs by 40% and decreasing resolution time by 50%. Humanizing connections when your community depends on you.
Reach customers others can’t with 24/7 availability and multi-language support. Connect with hearing-impaired users and expand into new markets with automated translation that reduces localization costs by 60-70%. Transform missed opportunities into revenue growth.
TextBlue delivers intelligent workflows that modernize emergency operations while building trust in regulated environments. Our purpose-built platform transforms compliance requirements into streamlined experiences with measurable business impact for every community.
Connect with hearing-impaired users and non-native speakers through text communication. Capture leads across all time zones with 24/7 availability, increasing potential touchpoints by 3x. Transform missed opportunities into meaningful connections.
Reduce average response time from 5 minutes to 30 seconds. Handle more conversations per agent while cutting training costs by 40%. Decrease resolution time by 50% with intelligent workflows that humanize connections.
Break language barriers with automated translation that reduces localization costs by 60-70%. Access new markets while ensuring regulatory compliance with purpose-built solutions for diverse communities.
Empower emergency dispatchers and first responders with technology that meets communities where they are. Enable vulnerable populations to access real-time help through text-to-911, multimedia dispatch, and streaming video.
Turn emergency communications into opportunities for community trust. Share critical updates, request photos for real-time assessment, and maintain compliance with regulatory mandates for accessible communications.
Maintain emergency operations during network overload with AI-powered call deflection. Route non-urgent requests to automated channels while escalating urgent cases to live agents for faster decision-making.
Transform 911 operations by enabling callers to share live video streams and images directly with dispatch. Improve accuracy and expedite response for communities with limited resources.
During Hurricane Harvey, Greater Harris County, TX, leveraged TEXTBLUE’S resilient cloud platform to handle a surge in emergency communications. As voice networks became overloaded, TEXTBLUE’S AI-powered call deflection routed non-urgent requests to automated channels, while urgent cases were escalated to live agents.
Dispatchers used two-way streaming video to assess storm damage, direct crews, and reassure customers in real time. This ensured no call for help went unanswered and enabled faster, more informed decision-making under extreme pressure, transforming crisis communications into trust-building experiences.
TEXTBLUE transforms emergency response with intelligent workflows that deliver quantifiable business outcomes. Our platform bridges communication gaps while building trust through streamlined experiences that meet regulatory compliance standards.
Deliver faster emergency response through purpose-built communication tools.
Intelligent automation reduces response times from over 5 minutes.
Streamline operations with intuitive workflows that reduce onboarding time.
Expand into new markets with automated translation capabilities.
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