solutions

Increase enrollments across energy programs

Create meaningful customer engagement and boost the impact of your demand response programs by personalizing benefits and streamlining enrollment.

overview

Connect with customers more meaningfully

Power up energy programs with intelligent workflows that engage customers. Get personalized insights and automated enrollment that drives participation while reducing peak demand costs.

how it works

Intelligence that personalizes energy management

Drive program adoption with personalized experiences. Our solutions deliver measurable impact to improve program enrollment by up to 25% while making critical demand response moments more accessible.

Drive sustainable behaviors

Our AI-powered platform analyzes usage patterns to deliver personalized energy savings tips to drive conservation among customers. Enhance your notifications to foster more meaningful engagement and deepen relationships with customers.

Streamline enrollment

Simplify demand response participation and eliminate friction. Automated event notifications with real-time tracking create measurable impact on program success, reducing peak demand. Optimize your resource management to benefit companies, customers and the environment.

Personalize communications

Modernize customer experience through dynamic interactions across a customer’s preferred channels. Deliver personalized messaging with chatbots, digital microsites, and wallet notifications to create lasting engagement during peak events.

benefits

Harness AI for lasting customer engagement

Demand response programs are opportunities to develop valuable customer experiences. Our workflows personalize energy communications, reduce costs, and improve participation while respecting compliance requirements.

Maximize impact from peak demand

Reduce energy costs and strengthen relationships through intelligent workflows. Lower infrastructure expenses, minimize emissions, and optimize grid operations while building trust through personalized communications.

Meet sustainability goals

By optimizing your communications and reducing waste, your organization can create efficiencies that bring you closer to achieving your sustainability goals.

Boost program enrollment with AI-powered engagement

Leverage AI to simplify customer participation in programs. Deliver personalized notifications, provide self-service tools on preferred channels and enhance demand response to improve reliability and reduce costs.

Optimize operations with real-time energy insights

Gain visibility into consumption patterns and operational metrics. Create personalized energy recommendations that drive measurable results and build trust through transparency.

Integrate seamlessly with existing utility infrastructure

Modernize energy programs without disruption by integrating with your current systems. Deploy solutions in weeks and deliver environmental and financial results without compromising on compliance excellence.

Drive sustainability with enhanced communications

Increase participation through personalized engagement across preferred channels. Improve reliability and reduce emissions with intelligent workflows that make efficiency intuitive.

use cases

Enhanced demand response for improved participation

Let AI-powered communications power your approach to demand response programs. Our workflows provide actionable insights to optimize energy use, strength grid reliability and keep sustainability progress on-track – all while enhancing the customer experience.

Energy savings recommendations

Send AI-driven recommendations to customers based on their energy usage patterns and preferences.

Automated demand response enrollment

Reimagine the customer journey with automations designed to simplify participation and increase adoption

Event notifications and tracking

Keep customers informed through personalized alerts. Improve participation with timely notifications that make demand response simple and rewarding.

results

Intelligence driving energy management results

Our AI-powered demand response solutions deliver measurable impact across utility operations. Personalize energy communications, reduce costs, and improve program participation while strengthening grid reliability.

25%

Increase in demand response program enrollment

25%

Improvement in peak demand reduction

15%

Average energy savings for participating customers

15%

Reduction in carbon emissions during peak events

DISCOVEr

Solutions

Convey builds intelligent workflows that transform customer experiences.

Utilities

Modernizing operations for utilities providers.

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Finance

Transforming compliance requirements for financial companies.

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Healthcare

Delivering critical communications management in healthcare.

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Insurance

Purpose-built for enhanced policyholder interactions.

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Telecommunications

Making measurable impact for telcos.

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Public Sector

Streamlining experiences for the public sector.

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Outage Management

Deliver relevant messages at scale and speed.

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Billing & Payment

Manage streamlined transaction experiences.

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Service Automation

Give teams and customers peace of mind.

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Call Center

Deploy urgent information at scale.

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Customer Engagement

Build long-lasting customer relationships.

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contact

Let’s imagine your success

Talk to us about how our intelligent workflows can modernize your customer experience operations and enhance your customer experience.