Watch on-demand: Built for the storm: LG&E and KU’s strategy for proactive communication with Convey
Storms are becoming more frequent, more complex, and more disruptive. At the same time, customer expectations for timely, transparent communication…

Convey is entering its next phase of growth with a strategic leadership update focused on scaling impact and deepening customer relationships.
We recently announced the appointment of Mitch Risner as Chief Revenue Officer, while Scott McClintock transitions into the role of Chief Customer Officer. Together, these changes reflect a clear focus on accelerating go-to-market momentum and strengthening long-term customer value.
Mitch will lead Convey’s global go-to-market organization, driving new growth, expanding partnerships, and increasing market reach. At the same time, Scott will focus on deepening relationships with customers, supporting expansion, and ensuring measurable outcomes across the customer lifecycle.
This leadership update reinforces Convey’s commitment to delivering intelligent, human-centered engagement at scale. The goal is to help utilities and regulated industries modernize communication, improve customer experiences, and build lasting trust.