policies

Mobile Terms and Conditions

Please view our mobile terms and conditions below for Convey.

Last Updated: November 11, 2026

MESSAGE BROADCAST, LLC D/B/A CONVEY SMS/MMS TERMS & CONDITIONS

These SMS/MMS Terms & Conditions (“Mobile Terms”) apply to SMS and MMS messaging programs operated directly by Message Broadcast, LLC d/b/a Convey (“Convey”). These Mobile Terms apply only to Convey-operated messaging programs and do not govern messaging programs operated by Convey customers through the Convey platform.

CONVEY DEVELOPMENT & QA PROGRAM, TOLL-FREE AND 10DLC

Message Broadcast, LLC d/b/a Convey (“Convey”) uses toll-free and ten-digit long code (“10DLC”) numbers for internal development, testing, and quality assurance activities, including testing SMS/MMS routing, configuration, integrations, and related messaging functionality.

Messages may be sent to individuals who have agreed to participate in Convey development, testing, or quality assurance activities.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time.

For assistance, reply HELP or call 1-855-526-6839.

Carriers are not liable for delayed or undelivered messages.

1. CONVEY DEMO & DEVELOPMENT PROGRAM, SHORT CODE 266839

    Convey uses short code 266839 for product demonstrations, development, testing, and quality assurance activities. Depending on the applicable use, messages may be sent to customers or prospective customers participating in product demonstrations, as well as individuals participating in development and testing activities.

    By opting in to the program, you agree to receive SMS/MMS messages from Convey through short code 266839. Consent is not a condition of purchase or service.

    Message frequency varies. Message and data rates may apply.

    Reply STOP to 266839 to opt out at any time. After you send STOP, you will receive a confirmation that you have been unsubscribed and will no longer receive messages through the program unless you subsequently opt in again.

    For assistance, reply HELP to 266839 or contact Convey at 1-855-526-6839.

    Carriers are not liable for delayed or undelivered messages.

    2. PRIVACY

    Information collected or processed in connection with Convey-operated SMS/MMS programs is handled in accordance with Convey’s Privacy Policy at https://www.goconvey.com/privacy-policy/.

    3. CHANGES TO THESE MOBILE TERMS

    Convey may update these Mobile Terms from time to time, including to reflect changes to its messaging programs or applicable legal, regulatory, carrier, or industry requirements. The current version will be posted on Convey’s website with the date of the most recent update.