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As energy costs fluctuate and customer expectations rise, utilities are under increasing pressure to deliver predictable bills, proactive communication, and…
CLIENT: Hawaiian Electric USE CASE: Outage management THE CHALLENGE Hawaiian Electric, serving 95% of Hawaii’s 1.4 million residents, sought to…
For years, businesses have invested in building omnichannel experiences that meet customers where they are. Email, SMS, mobile apps, and…
Convey has partnered with Hawaiian Electric to modernize emergency communications and deliver reliable, high-scale outreach across the islands. Together, the…
Why SMS still matters for regulated industries In today’s evolving digital landscape, SMS remains one of the most effective and…
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