Introducing ConveyIQ: A more intelligent way to power communicationUtilities and regulated industries are operating in
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Message Broadcast is Now ConveyMessage Broadcast rebrands as Convey, marking a
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Convey acquires Selectron, expanding its engagement operating system with citizen engagement, field operations, and paymentsConvey is excited to announce the acquisition
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Winter brings unique challenges for utilities. From severe weather and outages to increased customer questions and safety concerns, utilities need…
Storm preparedness is about more than restoring power. It is about protecting public safety, maintaining essential services, communicating clearly, and…
For utilities, power outages are inevitable. Customer frustration doesn’t have to be. Whether caused by severe storms, equipment failures, planned…
When the lights go out, customers expect timely, accurate information. For municipal utilities, delivering those communications quickly and reliably can…
Convey announced that its partnership with Con Edison has been recognized with the Bronze Award for Excellence in Outage Communications…
For utilities serving large, diverse service territories, storm communication is not just an operational necessity. It is a trust-building function…
Storms are becoming more frequent, more complex, and more disruptive. At the same time, customer expectations for timely, transparent communication…
As weather conditions continue to prove, utilities are at the mercy of their environment. As severe weather increases, organizations across…
In late January, Storm Fern swept across multiple regions, leaving millions of residents without power and disrupting communities in profound…
Data‑driven messaging for the modern utility customer using Convey Essentials For many utilities, serving customers means serving neighbors, friends, and family members. The…
CLIENT: Hawaiian Electric USE CASE: Outage management THE CHALLENGE Hawaiian Electric, serving 95% of Hawaii’s 1.4 million residents, sought to…
For years, businesses have invested in building omnichannel experiences that meet customers where they are. Email, SMS, mobile apps, and…
Convey has partnered with Hawaiian Electric to modernize emergency communications and deliver reliable, high-scale outreach across the islands. Together, the…
CLIENT: Leading utility company USE CASE: Outage management THE CHALLENGE In late 2022, a large utility in the Southern US…
As we mark Severe Weather Preparedness Month 2025, organizations across the nation are reviewing their emergency communication strategies with renewed…
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