From hours to minutes: How Con Edison transformed outage communication with Convey.
CLIENT: Con Edison of New York USE CASE: Outage management, utilizing EONS Before 2024, Con Edison’s outage communications were slow,…
A leading utility provider in North America’s High Energy Usage (HEU) program was providing essential energy efficiency retrofits and home improvements for low-income customers struggling with high utility bills. Despite offering valuable services, the program faced significant challenges with customer engagement and enrollment.
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