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Convey is excited to welcome Jim Hansen as Chief Product Officer, bringing decades of experience leading product innovation for enterprise software companies. Alongside Jim’s appointment, Britta Hormann has joined the company as Chief of Staff, further strengthening Convey’s executive leadership team as the company continues to grow and invest in the future of utility customer engagement.
As Chief Product Officer, Jim will lead Convey’s product strategy and roadmap, driving continued innovation across the company’s portfolio of intelligent customer engagement solutions. His leadership will support ongoing investments in AI-powered automation, smarter customer workflows, and personalized communications that help utilities better serve their customers.
Britta will work across the executive team to strengthen strategic planning, operational execution, and cross-functional alignment, helping ensure Convey continues to scale while delivering exceptional value to utilities and regulated industries.
These leadership appointments reflect Convey’s continued commitment to innovation, operational excellence, and helping customers navigate an increasingly connected future.
Want to learn more? Read the full press release for additional details about Jim, Britta, and Convey’s continued growth.
Jim Hansen has joined as Chief Product Officer, and Britta Hormann has joined as Chief of Staff. Read about previous executive teams updates here.
Jim will lead Convey’s product organization, overseeing product strategy, innovation, and roadmap execution across the company’s growing portfolio of solutions.
Britta will help drive strategic planning, operational excellence, and executive alignment as Convey continues to grow.
They reinforce Convey’s ongoing investment in innovation and leadership, ensuring the company continues delivering intelligent customer engagement solutions for utilities and regulated industries.
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