Watch now: Transforming customer communications with RCS
Rich Communication Services (RCS) is changing the future of customer engagement, and utilities have a unique opportunity to take advantage…
Mansfield Municipal Electric Department (MMED) serves 10,000 customers in Southeastern Massachusetts. As extreme weather events increase and ISO New England prepares for possible load curtailments, MMED needed a more responsive, localized way to notify residents of outages and maintenance events.
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